Beach Walk East is Upgrading from Comcast's old coax cable/internet to Hotwire Communications Fiber Optics.

Now that the products been fully rolled out, should you have any problems with your hot water solution? Please call the following number:

Hotwire Customer Service
+1 (800) 355-5668



This Page is set up to keep you appraised of the project.  

November 15, 2022
Hotwire rolls out new Fision TV+ Apps

For those of you that have upgraded to the newest Hotwire Fision TV + solution, there is now a free app for your iPhone, iPad, and Android phones that will let you stream your saved shows to your device.   You can watch just about everything on Hotwire if you are on your home Hotwire Wifi.  Some shows/channels are also available to watch when you are away from your home's wifi (it depends on licensing).

Note: To use this app, you will need to sign onto the app with your Fision TV+ Hotwire credentials.   

Here is the link to the app on the Apple App store →  Click to download Fision TV+ app on Apple iPhone/iPad

Or you can go to the apple Appstore on your Apple device (or google play store on your android device) and type in “**Fision TV+**”

As a reminder, to use this app, you MUST have the new Hotwire Fision TV + solution installed in your unit at BWE.   For any of you that have not yet taken advantage of the free upgrade to Hotwire's Fision TV + app, you can reach out to Louis Masumbu to schedule the free installation.

The app seems pretty solid (though I have only had a few moments to work with it). 

It also seems to give you access to any shows you have recorded by going to  your “My Shows” button on the bottom

Please feel free to try this app out and send any feedback to Stuart Kerr and/or Louis Masumbu.

We hope you enjoy this new free amenity care of your board at Beach Walk East!

Contact info:

Stuart Kerr (3129539668) [email protected]

Louis Masumbu :(954 300 5756) [email protected]

 * All common areas now have wifi.  
 * All owners have Hotwire internet and FisionTV+ available to them at their request
    NOTE: If you still have the older Mediaroom solution in your unit, call Hotwire and schedule an installation for when you are back at Beach Walk East.  The free upgrade is included in your assessments and offers new functionality to enhance your viewing enjoyment.  
 * We have newly upgraded TVs in both the card room and the gym


May 11, 2022
Hotwire Internet and Mediaroom installations are on the way and proceeding well at BWE.
To board members are acting as test subjects (Richard Victor and Stuart Kerr) and are testing the new FisionTV+ product and will report back to the owners in a few weeks once they have had a chance to put it through its paces. 



April 25, 2022
So far more than a dozen BWE owners have made the switch to Hotwire. All are reporting MUCH faster internet and less dropouts.   That's encouraging.   Make sure you get on the schedule soonest.

Reminder: We will be sunsetting the building wide Comcast Internet system on May 31, 2022 so you will need to have Hotwire in your condo before then to install their solution or you risk losing all services.







April 18, 2022
We have started installs.  All owners must contact Louis Masumbo at Hotwire to schedule an installation before May 31, 2022.   

Here are some things to know to make this easier for each owner:

1) If you have not already done so, call Louis Masumbo at Hotwire and set up an appointment for your installation. 954 300 5756. louis.masumbo@hotwirecommunications. com. You must have your new internet installed by May 31, 2022 as we will be decommissioning the old Comcast building wide internet after that date.

2) To make the installation easier, write down the eXacT name of your wifi name and password. BOTH are case sensitive. That way, when you set up your new wifi, you can use the exact same wifi name/password combination. If you do so, you will make your lives easier as other devices in your house should find the new wifi and attach to it using the same credentials that they used to use to connect to your wifi password.

3) You will need to download the EERO home wifi system smart app on your iphone or android device. As a reminder, you may need to have your current appleid password and google credentials to download a new app. Make sure you have this.

4) If you want to keep your EERO 6 Pro devices on the wall vs on a desk or sitting on the floor, you can buy inexpensive wall mounts for them on Amazon. Search for: "COOLWUFAN Wall Mount Holder for eero Pro 6 Home WiFi System-Simple and Sturdy Wall Mount Holder Stand Bracket for eero Pro 6 tri-Band mesh Wi-Fi 6 System, Without Messy Wires (White(3 Pack))" It costs about $30. You will only need 2 of them since each unit only has 2 Eero Pro 6 so you may want to partner up and with a neighbor and purchase them that way.

5) You will need your Hotwire account credentials to authorize smart apps such HBOMAX etc. You should have those already from your discussions with Hotwire. If not ask Louis to help you. Reminder, once you return your Comcast gear and close your account, those apps may need new credentials to work. If so, you can use your new Hotwire account credentials to make them work.

February18, 2022
We are now starting the process where owners are being called to sign up for their new accounts with Hotwire.  Paul Sweeney from Hotwire is reaching out to owners to do so.   They have also issued a Hotwire BWE Price list.  This attachment (loaded in the files below) shows the cost of additional service that an owner may choose to purchase. For the most part, all TV and Internet elements are mostly covered as we have the vast majority of English language  channels including the premium moving channels included and have a full 1gb up and 1gb down Internet service.  Still some of you may want a home phone line and that is a service that Hotwire offers.   Should you have questions, Paul can be reached at: 954-288-6178 and by email [email protected]

Once your condo has been set up and the Hotwire equipment installed (likely ~ May 2022), you will then be able to access your Hotwire account online.
Hotwire website is: https://gethotwired.com/my-account
     User name: is your 8 digit  Hotwire account number given to you by Paul Sweeney
    password: is the 4 digit code that you gave Paul Sweeney to set up. 
Again this is NOT active until the installation so you will not be able to use it until 48 hours after the service is live in your unit.

Should you have questions or need Hotwire service:  Their phone number is: 800 355 5668



February 10, 2022

Want to see what our new FisionTV+ interface will look like?  Click on the image below. 

https://vimeo.com/605047395/31026e1e0c

February 3, 2022

Come see how your new Fision+ TV interface will work:



Our Primary contact from Hotwire is now assigned. If you have questions please reach out to:


Luis will be reaching out to contact each owner and do a consultation and schedule installation dates.

If you would like to know more, go to our BWE Hotwire page: 

Hotwire Community page: https://gethotwired.com/beachwalkeast

Access Code: 2566

Equipment
We now have shots of the new Hotwire equipment that we will be getting for Beach Walk East.
You will get as many of the small white boxes as you have TVs (up to 4 per unit). They are small and should fit behind most TVs where they can be tucked out of sight.   Files with details for all of the above (showing connection options etc)  for all are included below in the files section. 


January 10, 2022
Hotwire is starting to lay fiber optic cable into the building. This will take several months.  Then they will connect the fiber to the Hotwire fiber in the street and finally, they will connect the Hotwire service up to every owner's unit.  


Nov 15, 2021

Attached below is a detailed briefing on why we have made this change.

Here are the highlights:






This next section is important:  Please take a second to reach it.